OUR PRIVACY POLICY 1. Privacy is important We recognise that privacy of personal information is important to individuals. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private. 2. Your say on your privacy. If you have a particular concern or query about your personal information held by us you should contact out Privacy Officer whom we have appointed for your assistance : 539 Military Road Mosman NSW AUSTRALIA 2088, info@luciennelinen.com Tel +61 (0)2 9969 4946). 3. The nature of our business We are principally a retailer. Retailing can utilise a number of facilities and functions including shops (off the street and in shopping centres), the Internet, promotional material (using various forms including paper and electronic mail outs), credit and other card systems, layby arrangements and reward schemes. As a successful and long established retailer we carry out any or all of these means of business from time to time. 4. Obtaining personal information Because of the nature of our business it is necessary to obtain personal information from time to time. We will however not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business. 5. Promotional Material If you have received any promotional material and do not wish to receive it then upon letting us know we will not send it to you. 6. Safekeeping and need to know handling As part of us keeping your personal information private we only allow access on a need to know basis. 7. Your access and contro However, in accordance with the privacy law we give you access to your personal information we hold and you can correct misinformation (except where it would be inappropriate or exempted by law e.g - where it would require disclosing someone else's personal information, but we will provide you with reasons). 8. Confidence It is important for us that persons with whom we do business have confidence that we handle information responsibly and it is our policy to do this. 9.On-line transactions The Lucienne Linen Online Store supplies you with a secure session within our shopping 'checkout'. You will notice a padlock icon on the base of your browser when you enter through to the 'checkout'. This indicates that all information entered in the session is secure. We use Verisigns secure online credit card service care of 2Deg software. This provides a secure environment for you to enter your credit card details. Unlike giving credit card details over the phone, our online system automatically encrypts all your details using the latest SSL V3 encryption standard. We are then sent your card details in an encrypted form. We will then manually process your order once your order is complete. We accept payments by Visa, Mastercard, Bankcard (Australia only) and payments are processed in Australian dollars.